Privacy Policy

Last Updated: April 15, 2026

This Privacy Policy describes how JCM Architects PLLC (“Company,” “we,” “us,” or “our”) collects, uses, processes, discloses, and protects personal information obtained through our website, client intake processes, consultations, architectural services, and related interactions (collectively, the “Services”).

By accessing our website, submitting information, or engaging our Services, you acknowledge that you have read and understand this Privacy Policy.

1. Scope and Applicability

  • This Privacy Policy applies to personal information collected in connection with the Company’s architectural and design services, including through our website, digital platforms, intake forms, project onboarding materials, communications (including email, phone, and messaging), design consultations, site visits, project documentation, and any related professional interactions.
  • This Privacy Policy does not apply to third-party websites, platforms, or services that are not owned or controlled by the Company, including contractor, consultant, or municipal systems.

2. Categories of Information We Collect

  • We collect personal information directly from you, automatically through your use of our website, and, where applicable, from third parties such as consultants, contractors, or publicly available property records.
  • When you engage our Services or submit inquiries, we may collect identifiers and contact information such as your name, email address, telephone number, mailing address, and general geographic location. We may also collect project-related information, including the type of architectural services requested, project timelines, budget parameters, and communication preferences.
  • In the course of providing architectural services, we collect property and project-specific information, which may include property addresses, site conditions, building characteristics, zoning considerations, design preferences, existing plans or surveys, photographs, and other documentation relevant to the design, planning, or construction process. You may also provide content such as project goals, aesthetic preferences, functional requirements, and other materials necessary for design development.
  • We may receive and process information from third-party collaborators involved in your project, including engineers, contractors, consultants, permitting authorities, or inspection professionals. In certain cases, publicly available records, including property and zoning data, may also be incorporated into our project files.
  • You may voluntarily provide information that could be considered sensitive in context, such as information relating to household composition, accessibility needs, or lifestyle considerations that inform architectural design. While such information may be relevant to project outcomes, we do not require highly sensitive personal data and encourage clients to limit disclosures to what is reasonably necessary.
  • We also automatically collect certain technical data when you visit our website, including IP address, device identifiers, browser type, pages visited, timestamps, and referring URLs. We may use cookies and similar technologies to support functionality, analyze usage, and improve user experience. You may control cookie settings through your browser.

3. How We Use Your Information

  • We use personal information to deliver and support our architectural services, including to evaluate project inquiries, schedule consultations, develop design concepts, prepare drawings and specifications, coordinate with project stakeholders, and provide ongoing project support.
  • We use your information to communicate with you regarding project status, scheduling, deliverables, and administrative matters, as well as to respond to inquiries and provide client support.
  • We also use personal information for internal business operations, including recordkeeping, quality assurance, service improvement, and website optimization. Information may be used to analyze trends, improve workflows, and enhance the overall client experience.
  • Additionally, we may use personal information as necessary to comply with applicable laws, regulations, and professional obligations, to enforce our Terms of Use and Service agreement, and to protect against fraud, misuse, or legal liability.

4. How We Disclose Information

  1. We do not sell personal information. We disclose personal information only as reasonably necessary to provide our Services and operate our business.
  • We may share information with trusted third-party service providers who assist in delivering our Services, including website hosting providers, cloud storage platforms, design and collaboration tools, payment processors, communication platforms, and scheduling systems. These service providers are authorized to use personal information only as necessary to perform services on our behalf.
  • In connection with architectural projects, we may share relevant project information with third parties involved in the design, permitting, and construction process, including engineers, contractors, consultants, and governmental or regulatory authorities, as necessary to advance your project.
  • We may also disclose information when required to comply with applicable law, regulation, subpoena, or legal process, or when necessary to protect our rights, safety, property, or the integrity of our Services.
  • In the event of a business transaction, such as a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable confidentiality protections.

5. Data Retention

  • We retain personal information for as long as reasonably necessary to provide our Services, maintain project records, comply with legal and professional obligations, and manage risk.
  • Architectural project files, including plans, drawings, communications, and related documentation, may be retained for extended periods consistent with industry practice, professional standards, and applicable statutes of limitation or repose. Retention may also support future project modifications, repeat engagements, or dispute resolution.

6. Data Security

  • We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
  • However, no method of transmission over the internet or method of electronic storage is completely secure. While we take commercially reasonable steps to protect your information, we cannot guarantee absolute security, and you provide information at your own risk.

7. Your Privacy Rights

  • Depending on your state of residence, including states with applicable consumer privacy laws, you may have certain rights with respect to your personal information, including the right to access, correct, or delete personal information, and to opt out of certain data uses where applicable.
  • To exercise your rights, you may contact us using the information provided below. We may request additional information to verify your identity before responding to such requests, as permitted by law.

8. Do Not Track Signals

Some web browsers offer “Do Not Track” signals. Because there is no consistent industry standard for interpreting these signals, we do not currently respond to them.

9. Children’s Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected, we will take reasonable steps to delete it.

10. Third-Party Services and Links

Our website and Services may include links to third-party websites or platforms. We are not responsible for the privacy practices, policies, or content of such third parties. We encourage you to review their privacy policies before providing any information.

11. Professional Services and Non-Regulated Data

You acknowledge that the Company provides architectural and design services. While project-related information may include details about property use, accessibility needs, or personal preferences, such information is treated as general business information and not as regulated sensitive data.

12. U.S. Data Processing

Our Services are intended for individuals located in the United States. By using our Services, you consent to the processing and storage of your information in the United States, which may have different data protection laws than your jurisdiction.

13. Data Minimization and Purpose Limitation

We collect only the personal information reasonably necessary to provide our Services and operate our business. We do not use personal information for purposes materially different from those described in this Privacy Policy without obtaining additional consent where required by law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted with a revised effective date. Your continued use of the Services after such updates constitutes your acceptance of the revised Privacy Policy.

15. Contact Information

If you have any questions, requests, or concerns regarding this Privacy Policy or our data practices, you may contact us at:

JCM Architects PLLC

38 Uncommon Drive

Dover, NH 03820 Email: jcmarchitects@gmail.com

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